@AIRTEL_KE And to think I got charged Ksh10 per second for a 46 second call which your IVR botched. There won’t be a next time.
@AIRTEL_KE Has it never occurred to you all that this is critical information to be included on the SMS you send when clients arrive!!
@AIRTEL_KE You charge customers to call customer care when they are away from their home network?!